Hyatt Centric Delfina Santa Monica

Hotel Staff was Exceptional!!! DARIUS at the Front Desk was UNMATCHED in customer care. His expert advice and details made the stay exceptional alone and builds great credibility in making Le Meridian a "world-class" Marriott facility. Also, HUGO, Concierge is likewise a true professional, excellent customer care. He remembered me from my first stay, 1 year ago. All in person dining Staff were exceptional and beyond compare. As a Retired Sr. Military Officer, 30 years, who has stayed worldwide, the experience was exceptional and heading in the right trajectory. It is on my radar to return.

It is an excellent location - walking distance to the beach, restaurants and shopping. The heated pool and gym were great. The complementary cruiser bikes and yoga on the beach was such a nice perk!

The bathroom was roomy and well-appointed. I requested a robe and a coffee machine and both were delivered quickly. We were able to find street parking and avoid the $57 daily charge. The hotel was close to Walgreens for items we forgot to pack. The heated pool was a big hit with the teens in our family and the fact that it was open until 10:00 p.m.

The hotel is well located for the beach and local amenities. Easy to get to LA. The staff were very helpful - especially Hugo (concierge) for providing good advice on how best to see LA and introduced a pick up/drop off tour - this far exceeded expectations.

Fantastic staff especially Parveen, atilano, and the concierges Jimmy, Hugo, and Emerson couldn't have been more helpful with their local knowledge. Ana the receptionist was extremely helpful on our first night. The cleaning staff were excellent also.